Effective Date: 2025-05-01
1. Introduction
Makinika Tech (“we”, “our”, “us”) is a technology solutions company based in [Insert Location], providing software development services including chatbot integration, website development, and systems integration. We are committed to protecting the privacy of our clients, users, and visitors to our platforms and services.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, company name, and job title.
Technical Data: IP address, browser type, operating system, device identifiers, access logs, and usage data.
Client Project Data: Information you or your organization provide to us in the course of our software development services.
Communication Data: Any communication you send to us, including emails, messages, or support requests.
3. How We Use Your Information
We use the information we collect for the following purposes:
To provide and manage our services (e.g., chatbot integration, website and systems development)
To communicate with you regarding our services and respond to inquiries
To maintain and improve our websites and systems
To comply with legal obligations
To detect, prevent, and address technical issues or fraud
4. Legal Basis for Processing
We process personal data based on:
Your consent
The performance of a contract
Compliance with legal obligations
Our legitimate interests, such as improving our services or securing our systems
5. Sharing of Information
We do not sell your personal data. We may share your information with:
Trusted third-party service providers (e.g., cloud hosting, analytics, communications platforms) under strict confidentiality agreements
Legal authorities where required by law
Business partners only with your explicit consent
6. Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy, or as required by law or contractual obligations.
7. Your Data Protection Rights
Depending on your jurisdiction, you may have rights including:
The right to access, correct, or delete your data
The right to object to or restrict processing
The right to withdraw consent
The right to data portability
To exercise these rights, contact us at privacy@makinikatech.com.
8. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.
9. International Transfers
Where data is transferred outside of Kenya or your home country, we ensure appropriate safeguards are in place in compliance with applicable data protection laws.
10. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and analyze site usage. You can manage your cookie preferences through your browser settings.
11. Third-Party Links
Our services may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to read their privacy policies.
12. Children’s Privacy
Our services are not directed to children under the age of 13 (or the equivalent minimum age in your jurisdiction), and we do not knowingly collect personal data from children.
13. Changes to This Privacy Policy
We may update this policy periodically. We will notify you of any material changes through our website or other communication channels.
14. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, contact:
Makinika Tech
Email: privacy@makinikatech.com
Website: https://makinikatech.com
Address: 4th Floor ,Le Mac Building , Westlands
